Steadfast Companies greatly appreciates our relationship with you and is committed to reducing the risk at the locations we manage. We have a partnership with NetVendor, Inc. to manage the process of ensuring our vendors meet our insurance and other requirements to become an approved vendor with us. Our locations are very important to everyone who comes into contact with them and we want to provide a high level of safety and security. We would like to engage certain companies who share in this commitment and who intend to follow the industry best practices that are required to meet our requirements.
I understand that clicking and signing the Digital Signature from this website creates my electronic signature, dated as of when I click on the link and that by doing so:
I hereby certify that I am authorized to execute the Agreement on behalf of my company ("Subscriber").
This Services Agreement ("Agreement") is agreed to and accepted by service provider NetVendor, LLC (hereafter "Company") and the customer electronically signing hereto (on behalf of itself and its officers and employees, "Subscriber"). Both parties agree to the following:
Subscriber certifies to Company the following with respect to each Screening Report Subscriber orders and/or receives:
Subscriber agrees to take and enforce all reasonable measures to ensure only authorized access to Company system and Subscriber's Screening Reports, including without limitation the following:
NetVendor is open Monday through Friday from 6 a.m. to 5 p.m. PST. You may also send an email with your vendor name in the subject line to email@example.com. 96% of all emails sent to this email address are answered within 6 hours and 100% are replied to the same day. Rarely, some emails are answered early the next business day, but our aim is to have all emails answered same day.
NetVendor's service and technology allows for almost all of our documents to be reviewed the same day your agent submits it to us. If the certificate is submitted incorrectly, an email is sent back to your insurance agent explaining why the document needs to be revised. This is the main reason why documents do not get approved immediately.
You may also verify whether or not your certificate has been received and processed by logging into your vendor account and clicking on the "Check Certification Status" link.
NetVendor only accepts certificates from insurance agents and/or producers. This is done to ensure the validity of each document submitted.
If you are unable to meet one or more of the insurance requirements, you will not be considered an approved vendor and will not be able to do business with Steadfast Companies. NetVendor simply implements the requirements on behalf of the property owners.
There are costs that NetVendor incurs in contacting your agent(s) prior to expiration of your policy(ies) and reviewing the certificates of insurance to make certain that they meet Steadfast Companies's requirements. NetVendor works on your behalf to keep your insurance from lapsing/expiring so that you can go about the business of providing goods or services for Steadfast Companies. There are times that a certificate your agent submits needs multiple revisions before it is acceptable by Steadfast Companies's standards. NetVendor does the legwork for you and keeps you informed of the status.
The quickest way to check your status is to log into your NetVendor account. Alternatively, you may contact a NetVendor Customer Service Representative at 503-922-1111 and give them your vendor name and vendor ID. You may also use the online chat feature to speak with a live agent during business hours 6am - 5pm PST.
Yes, NetVendor will send you an email notifying you when you become compliant.
Once a certificate is approved within the NetVendor system, the updated status will be reflected on the website immediately.
NetVendor is only involved in verifying and tracking insurance coverage. All questions regarding servicing a property should be directed to the approved client contact, typically the property manager.
NetVendor is not involved in payment of invoices and all questions regarding invoices should be directed to Steadfast Companies.
Your vendor ID is specific to you. It also helps the NetVendor representative know if you are checking your status on the standard Steadfast Companies website or if you are inquiring about your status for another management company.
Being a part of NetVendor places you on a centralized web-based vendor list, making it simple for you to be found.
Being a part of NetVendor allows you to be seen by our other clients who may be looking for vendors in your area.
NetVendor works with your insurance agent(s) to get all your required documents so you don’t have to spend your time and money chasing paper.
All of your important documents will be available to you 24/7 in a single centralized location accessible by any device.
Notifications sent to you to provide you real-time regarding information on any changes in your status.